Do you have a storefront?
We do not. We operate out of our kitchen space, where we offer curbside pickup for online orders only.
What are your hours and how does ordering work?
We currently operate as an online and pop up bakery. So order anytime! Please allow one week for order fulfillment. Feel free to email us with any questions before placing you order!
What are your pick up hours?
Pick up is on a scheduling basis. Please provide info at checkout.
How far advance can I order?
Orders can be placed anytime during the week.
What if I can't pick up my order?
Orders not picked up will be forfeit. Please note all sales are final. Kindly contact us in case of emergencies and we will work with you!
Can someone else pick up my order?
Sure! Just ensure they have the order details located on the receipt.
Where are you located?
Our kitchen is located on the lower east side at 196 Stanton Street, New York, NY 10002. It may be confusing when you arrive as we share the address with a residential building and a couple of businesses. Please locate our entrance to the right. Look for the name "Nimbus" on the glass.
Do you deliver?
Yes, to Manhattan, Brooklyn and Bronx. Deliver fees may be added for broader distances.
What can I do if I have any questions or concerns after placing my order?
We are here to help! We can be reached via email at email@example.com or via phone/text at 917 830 3317. Rest assured, you will receive a timely reply! Kindly include your order information in the email or text.
What ingredients do you use?
Our menu uses the finest ingredients. Our recipes include the highest quality French chocolates and natural fruit products.
Are you a gluten or nut free facility?
We are not. Although our menu contains gluten and nut free items, they are produced in the same facilities as the rest of our menu, which contain nuts and flour.
How long will my order stay fresh?
Our products are freshly made and we recommend enjoying them right away.
Do you take large orders for events?
Of course! Please email us at firstname.lastname@example.org to get started. We may require two or more weeks notice depending on event size.
Do you make anything fat, or sugar free?
Sorry, we do not.